I agree, I have not been to my family tree site in a year or two, so thought I would go to it today and now I remember why I quit fooling with this site. I had forgotten my login information so I sent for my information to be sent to me and when it came, I logged in with it and it goes to a place that says I do not have a file now, which I do. I quess I have two different usernames or passwords but I know I have only one email address, so if I do why didn't they mail both to me. I went through this before when I use to go to my site and had emailes about this a year or so back with no response, so nothing has changed. Imogene